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Privacy Policy

Protecting your private information is our absolute priority. This Privacy Policy applies to the Koana Closet website and governs data collection and usage. As a premier destination for refined women's clothing, we believe in treating your personal information with the same level of care and luxury as our garments. By utilizing the Koana Closet website, you consent to the data practices described in this statement.

1. Collection of Your Personal Information

We respect your privacy and only collect personal information that you voluntarily provide to us. You may be required to provide certain personal details when engaging with specific services on our site, which may include:

This information generally includes your name, email address, physical address, phone number, and securely encrypted payment details. We may also gather supplementary data in the future to further personalize your shopping experience.

2. Sharing Information with Trusted Partners

Koana Closet strictly maintains the confidentiality of our clientele. We do not sell, rent, or lease our customer lists to any third parties. We may share necessary data with highly trusted partners who assist us in:

All third-party partners are contractually bound to maintain strict confidentiality and utilize your information solely to provide services on behalf of Koana Closet. We may also disclose personal information if compelled by law, or in good faith to protect the rights, property, or safety of the brand, our clientele, or the general public.

3. Cookies & Digital Footprint

To provide a seamless and sophisticated browsing experience, we may track the pages visited within our boutique to ascertain popular collections and optimize functionality.

We employ "cookies"—small digital markers placed on your device—to remember your preferences. These cookies may securely store your login credentials, preserve the contents of your shopping bag, and help us analyze site traffic. You reserve the right to accept or decline cookies via your browser settings, though declining may limit your access to certain bespoke features on our site.

4. Automated Data Collection

General information regarding your browsing hardware and software may be automatically collected. This typically includes your IP address, browser type, access times, and referring website addresses. This standard data assists us in maintaining the elite quality of our digital service.

5. Security & Encryption

Koana Closet employs industry-leading security protocols to safeguard your data. All payment transactions and sensitive exchanges are protected via Secure Sockets Layer (SSL) encryption and processed through certified, secure third-party payment gateways. While we strive for perfection, please acknowledge that no digital transmission can be guaranteed to be flawlessly secure.

6. Your Consumer Rights (CCPA & GDPR)

We respect your regional privacy rights. If you reside in California (under the CCPA) or the EU/EEA (under the GDPR), you have the right to request access to your specific data, request its complete erasure, or opt out of any analytical sharing.

To enact any privacy-related requests, please contact our dedicated care team at:

7. Opt-Out Preferences / Do Not Sell My Info

Koana Closet does not engage in the monetary sale of personal data. However, certain digital analytics operations may fall under the definition of "sharing" under specific legislations. You have the total right to opt out of such practices by contacting us directly.